Rate of Customers Wey Leave
Measure customers wey leave out of the original customer group.
Your numbers
Share of customers wey leave
Business ratio from inputs for the same consistent period. Accounting definitions and industry comparisons fit differ.
Compare scenarios
You fit keep up to three snapshots for this tab. Loading one go replace the present inputs.
Formula
Use c = L/S and r = 1−c. S na starting customers and L na customers wey you lose from that starting group. c na churn fraction and r na retained fraction; new customers no enter either numerator.
Measure customers wey leave out of the original customer group.
Example wey show the calculation
- Customers wey dey there for start
- 1000
- Original customers wey leave
- 50
- Share of customers wey leave
- 5 %
- Share of original customers wey stay
- 95 %
Where e fit work and limits
Business ratio from inputs for the same consistent period. Accounting definitions and industry comparisons fit differ.
We check inputs for missing values and allowed ranges. Result wey pass the finite numeric range no go show. Rounding affect wetin display, while calculation use the model numeric precision.
Check your units and assumptions before you rely on result. Changing label no convert currency or physical unit.
Version of di formula: 2e7b52507e84 · Example don get check: